6 Reasons for Trust in SQUIRREL Online Shop

6 Reasons for Trust in SQUIRREL Online Shop

您可安心在SQUIRREL网店购物的6个原因


Online shopping is already a trend in the future. But for Malaysia, which is just starting, consumers will feel unfamiliar. In particular, the market is full of online fraud. I believe that many people will give up their willingness to purchase from online market because they are worried about or have no confidence in online shopping after they have seen many fraud case on internet. So here we need a explanation that we can give you absolute confidence, trust and security to use our online store for shopping!

网购已经是未来的消费趋势。但是对于刚刚起步的马来西亚,消费者会感觉比较陌生。尤其是在市场到处都充斥着网络诈骗的陷阱。相信很多人在网络看了我们的广告后会因为担心或对网购缺乏信心而放弃在网络购买的意愿。所以在这里我们需要详细的解释，以便让您知道我们能够给您绝对的信心，安心和安全的使用我们的网络商店购物！

1. We are a company that has long been registered

1. 我们是注册已久的公司

We are an entity company with a business registration (502683-P) and was established in 1998. Our head office is located in Johor- Batu Pahat- Sri Sulong Industrial Area. You can find our location by entering VIDI FURNITURE on google map. Detailed information about our company can be found HERE.

我们本身是一间有商业注册(502683-P)的实体公司，成立于1998年。我们的总行位于Johor- Batu Pahat- Sri Sulong 工业区。您可以在google map输入VIDI FURNITURE就能找到我们的所在位置。关于我们公司的详细资料可以点击这里查询。

Our Business Registration

Our Location from Google Map

2.We join local major online market platform

2.活跃于本地各大网络商店

 In addition to our local agents, we have registered as seller on major online platforms in Malaysia, such as: Lazada, 11Street, Shopee, Logon... 

我们除了在本地有代理商以外，我们在全马各大主要网络平台，如: Lazada, 11Street, Shopee, Logon... 都有注册为商家。并且在各大网店受到好评。

Our Lazada Store

Our 11Street Store

Our Shopee Store

Our Logon Store

3. Secure and well-known payment platform

3.使用安全和知名的付款平台

The payment platform available on our website is iPAY88 and Paypal. Both companies are local or world-renowned payment platforms that absolutely provide a safe and secure payment method for online shopping customers. The local iPay88 cooperates with many banks and provides bank transfer services, also provide credit card payment service.

我们网页提供的付款平台是使用ipay88和Paypal。这两间公司都是在本地或世界知名的付款平台，绝对提供网购顾客一个安全和有保障的付款方式。本地ipay88更是跟多家银行合作，除了信用卡也能够提供银行转账服务。


Paypal Website


ipay88 Website
4. Detailed introduction of the product

4.产品的详细介绍

Regarding products, we are all shooting real products for reference. In order to allow customers to see the true quality of the product, our product content is taken in real time with a mobile phone. And try to use close-ups and shoot without editing. We want our customers to see pictures and get the products in the "REAL". We even set up a basic studio.

 Besides, our Blogger articles will have more descriptions of major series of products. We hope that through text and even video, customers can better understand the characteristics of our products. There are also answers the questions that other customers will face, such as the "How to use of Promo Code", "Pre-Check Quality Service"....

关于产品，我们都是拍摄实品图片作为参考。为了让顾客看到产品的真正质量，我们的产品内容都是以手机拍摄实物。而且尽量都是使用近距离并且没有美图或修图的拍摄。我们务求顾客看到的图片和拿到的产品是在最小误差的情况! 我们甚至在场内设置了一个基本的摄影棚。
除了照片，我们的Blogger文章对主要系列的产品会有更深入的介绍。我们希望透过文字，甚至video能让顾客更加了解我们的产品特点。还有解答其他顾客会面对到的问题，如“使用Promo Code的方法，预检质量和付款保证服务。。。

从我们的Blogger内您会发现我们的用心经营。

Our Simple Studio

Actual Product Picture
5. Online Customer Service

5.在线服务

We are constantly sharing our information at Blogger and FB Fanpages to let customers know about our latest products and activities. We also use more channels to allow customers to contact us, such as: FB messenger, Whatsapp, Email...
We have added Live Chat (the lower right corner from web page or mobile interface) to our web pages, we hope that we can communicate with our customers directly and we can immediately solve the customer's problems! Although we are doing online business,  but you are not facing cold mobile phones or computers. We will always provide you with services behind the screen :)

此外我们也在Blogger和FB Fanpages不断的分享我们的资讯，以便让顾客知道我们的最新产品和活动。我们也通过更多的管道来让顾客联系我们，如：FB messenger, Whatsapp, Email...
甚至我们在网页内加入了Live Chat功能（网页或手机界面右下角），就是希望能第一时间和顾客交流，并且马上解决顾客的问题！您可以发现，虽然我们是做网络生意，可是您面对的并不是冷冰冰的手机或电脑。我们永远在荧幕的后面给您提供服务 :)

Vidi Website: www.vidifurniture.com
FB Messenger: m.me/vidifurniture
Office Whatsapp: +60177759806
Official Email: vidifurniture@gmail.comvidifurniture@gmail.com


We Do We Promise
6. Product  Quality Warranty

6.产品的质量保证

In addition to providing quality services, it is more important to provide quality products. All SQUIRREL Warranty Card products will have three months of product quality warrant*T&C.
We will exchange it unconditionally within the validity period.

 If customer purchases, the product does not match the actual photo. We will provide a 24-hour notice and an unconditional refund (*Return & Exchange Policy).


我们除了提供优质的服务，更重要的是提供优质的产品。凡是SQUIRREL提供Warranty Card的产品将有至少三月的产品质量保证*T&C。只要是因为产品品质出现问题，我们将在有效期内无条件对换。

此外，如果顾客在网络购买时发现产品和实际的照片不符合。我们将提供24小时通知并且无条件退款(*Return & Exchange Policy)。

作为一个负责任的商家，我们对自己的产品做出承诺！


At last,
最后，

 If you have any questions please contact us :)
如果您还有任何的疑问务必联络我们 ：）

 If you have already purchased our products and feel good, please share or introduce to your friends.
如果您已经购买了我们的产品并且觉得还不错，请您分享或介绍给您的朋友们。
~ Your support and sharing is our motivation ~
～您的支持和分享是我们持续进步的动力～
THANK YOU!
谢谢！

Go to buy product at: SQUIRREL Online Store

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